Refund policy
Kingh Apparel Clothing Brand Return Policy
Last Updated: 2024
At Kingh Apparel, we are committed to providing you with high-quality products and excellent customer service. We understand that sometimes you may need to return an item, and we want to make the process as smooth as possible for you. Please read our return policy carefully to ensure a hassle-free experience.
-
We hope this message finds you well. We want to take a moment to clarify our refund and return policy to ensure you have a clear understanding of how we handle these matters.
Refund Policy:
All purchases are final, with refunds available only for items that arrive damaged. If your product is damaged upon arrival, please reach out to our customer service team within 10 days of receiving your order. Be sure to include photos of the damaged item. We’ll assist you with either a refund or a replacement.
Order Modifications:
Orders are processed after 24 hours, which makes changes to size or product selection difficult. All sales are generally final unless exceptional circumstances arise.
Exchanges and Returns:
We do not offer exchanges or returns. If you’re unsure about sizing, please consult our Sizing Guide or get in touch with our customer team at kinghapparel@gmail.com or Instagram: Kinghapparel for personalized advice.
Address Verification:
Please double-check your shipping address, including apartment or dorm numbers, before placing an order. Once the package leaves our facility, we are not responsible for it. In the event of loss or theft, please contact your local post office immediately.
Refunds and Exchanges:
These apply only to items that are damaged, defective, or shipped incorrectly. If you ordered the wrong size, you’ll need to place a new order.
Contact Us:
For any refund-related questions, please contact us at kinghapparel@gmail.com, and we’ll respond as soon as possible. We appreciate your understanding and cooperation. Your satisfaction is important to us, and we’re here to help with any concerns. Thank you for your continued support.
Thank you for shopping with Kingh Apparel Clothing Brand. We appreciate your business and strive to provide you with the best possible shopping experience.